The purpose of this project is to create
a system and processes necessary to
manage all levels of collecting UI Tax
and Failure to File penalty debts. The
UI Tax Collections project will create a
Collections Management System which will
provide functionality for DOL users to
pursue money owed to NYSDOL by NYS
Employers. The system will have the
functionality to: track debt; initiate
collection task by identifying debtors
to be contacted; identify debt as
collectible, in passive collections or
active collection status; accept
electronic payments via Electronic
Funds Transfer (EFT), Demand Draft or
Credit/Debit Card; track payment
schedules; identify when payment is not
received; create and manage payment
arrangements, identify defaulted
Payment Arrangements; and automatically
escalate collections if needed. The
system will allow debtors to: establish
Payment Arrangements online via a
self-service portal; respond to dunning
letters and view the status and balances
of accounts receivable. The system will
also allow DOL users to set up 3rd Party
Payment Arrangements, perform Pre-SWOP
reviews, manually update the status of
a debtor i.e. selected for SEOP;
initiate the filing and management of
warrants and judgments both on paper
and electronically; initiate
garnishments and levies.
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