The Unemployment Insurance Division
Benefit Collections unit collects debt
that results from overpayment of
unemployment insurance benefits. There
are two outcomes from the collection
process: Collection - debt is
collected; Write-Off - the debt is
determined not collectable and is
written off as a loss. The purpose of
this project is to create a system and
processes necessary to manage all
levels of collections including
insolvency, write-offs and levies. It
shall provide Labor staff with the
ability to work more effectively and
efficiently by allowing garnishment of
income of all debtors with debts that
have judgments; minimization of the
initial collection effort; establish
due-process for filing a legal mandate;
allow debt to be collected separately,
e.g. holding only the debts that are
involved in an insolvency or hearing.
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